Golden Charter appoints Chief Commercial Officer

Suzanne Grahame, Golden Charter Chief Executive Officer, has confirmed plans to more closely align sales and marketing functions to deliver the benefits of an increasingly cohesive view for funeral directors, through promoting Karen Trickett to the new role of Chief Commercial Officer.

Karen will continue to lead marketing but will also have overall responsibility for funeral director sales, intermediary sales and for plans offered directly to consumers. Malcolm Flanders will continue to lead the business managers working with funeral directors.

Golden Charter unveils new CEO

Suzanne Grahame has joined Golden Charter this month as its new Chief Executive Officer.

She takes over from outgoing CEO Ronnie Wayte, whose 10 year stewardship of the company saw it grow into the UK market leader in funeral plans with over £1 billion of live plans. Joining at the start of the month, Suzanne addressed her new colleagues at the company’s annual conference, which coincided with her first day in the role.